Posts Tagged ‘Printers’

Shared printers not able to be added from Server 2008 R2 Print Server

September 2nd, 2010

Problem

Shared printers not able to be added from Server 2008 R2 Print Server Posted By: Larry Woods Date: 8/20/2010

Keywords: Group Policy object did not apply because it failed with error code ‘0x80070709 The printer name is invalid.’ This error was suppressed., Check Printer Name

Platform

Windows 7 Client, Server 2008 R2 Print Server

Symptoms

When trying to connect to printers that were being deployed through group policy an error is logged on the client: Group Policy object did not apply because it failed with error code ‘0x80070709 The printer name is invalid.’ This error was suppressed. If you manually browse to the FQDN server name and double click on the printer it will give you an error to check the printer name. However if you browse to the NetBIOS name it will allow you to add the printer.

Fix

I found the following websites:

http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/1f6af4e6-3388-4b11-8953-e36f7383e7eb http://support.microsoft.com/kb/979602 The pertinent information is: Enable CNAMEs (or alternate non DNS Strict Names) on print servers
If you can ping the print server and authenticate, but the server still fails it is likely you need to enable this setting on the server for CNAMEs to work on print servers.

Type this in at a command prompt:
reg add HKLM\SYSTEM\CurrentControlSet\Control\Print /v DnsOnWire /t REG_DWORD /d 1

In my case the DNS situation caused this issue. Its public and internal Fully Qualified DNS Name (\\printserver.area.domain.com) was differend from its Fully Qualified Domain Name (\\printserver.domain.com). When trying to add the printer, the printer server does a check and sees that you are trying to add the printer as the fully qualified dns name and errors out because it can only serve the printer as the fully qualified domain name.

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